Return and Refund Policy

Thank you for shopping with KYOBEAUTY.

We want you to be satisfied with your purchase. However, due to the nature of our products, we only accept returns under the following conditions:

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos. We will offer a replacement or a full refund.

Incorrect Items:
If you receive the wrong product, please contact us within 48 hours and we will resolve the issue.

Non-Returnable Items:
We do not accept returns or exchanges for:
- Change of mind
- Incorrect size selection
- Personal preference

Shipping Costs:
Customers are responsible for return shipping costs unless the item is damaged or incorrect.

Order Cancellations:
Orders can only be canceled within 12 hours of purchase. After this time, the order is already being processed.

Refunds:
If approved, refunds will be issued to the original payment method within 5-10 business days.

Contact Us:
For any issues, please contact us at:
Kyobeauty77@gmail.com